
Varnish
A transparent finishing layer available in gloss, satin, or matte effects. It enhances the printed surface and adds an extra layer of visual appeal and light protection.
Book style rigid boxes feature a hinged cover and spine that open like a hardback book for an impressive product reveal.Built from sturdy rigid greyboard, they provide excellent structure for premium retail products, gift sets and presentation packs.Boxes can be made to bespoke dimensions with branded printing, fitted inserts and magnetic or ribbon closures.Foil stamping, embossing, debossing and specialist papers can be added to create a distinctive branded finish.Ideal for UK brands, retailers and B2B buyers seeking durable packaging with a high-end presentation.
If you want to enhance brand value and deliver premium packaging, our custom book style rigid boxes are tailored with durable materials, luxury printing and reliable finishing.
| Box Style | All Custom Packaging |
| Dimension | All Custom Sizes & Shapes |
| Quantities | 100-unit minimum order |
| Paper Stock | Kraft, corrugated, rigid board, cardstock |
| Printing | CMYK, Pantone, digital and offset |
| Finishing | Gloss, matte, spot UV, embossing, foiling |
| Shipping | Free delivery options |
Choose from premium coating, board, printing and finishing options for your insert boxes.

A transparent finishing layer available in gloss, satin, or matte effects. It enhances the printed surface and adds an extra layer of visual appeal and light protection.

A UV-cured coating applied to specific areas of the design to create gloss or matte contrast and draw attention to important details.

A smooth, velvety coating that creates a soft tactile feel and gives packaging a refined luxury look. It improves the unboxing experience and supports a high-end product presentation.

A soft, smooth lamination with a refined satin-like finish. It gives packaging a premium feel while keeping the surface elegant, subtle, and easy to handle.

A high-gloss UV coating applied only to selected design areas to create sharp contrast, highlight logos, and add a premium visual effect without coating the whole surface.

A clear, fast-drying water-based coating that adds a smooth protective layer while maintaining a clean and professional surface finish. It is a practical choice for everyday printed packaging.

A durable protective film that helps reduce visible scratches, scuffs, fingerprints, and daily handling marks. It keeps packaging looking clean, polished, and premium for longer.

A bleached kraft paperboard made from a mix of virgin and recycled pulp, offering a clean white surface for crisp and polished packaging designs.

A natural kraft paperboard without coating, made from virgin and recycled pulp. It provides a raw, organic appearance with sturdy packaging strength.

A premium bleached paperboard coated on both sides, designed for excellent print quality, die-cutting, and professional packaging results.

A high-quality bleached paperboard coated on one side. It provides a clean printable face with a premium packaging feel.

A smooth printable paper stock that supports high-resolution graphics, clean text, and rich color output for refined packaging presentation.

A natural kraft paperboard made from strong virgin and recycled pulp. It provides an organic, earthy look for sustainable and simple packaging.

A specialty paperboard with a laminated metallic surface available in gold, silver, and other premium finishes for luxury visual impact.

A specialty paperboard with a laminated holographic surface that creates a reflective, rainbow-like appearance for eye-catching product packaging.

A recycled duplex paperboard with a white printable surface. It is ideal for economical packaging that still requires clean graphics and brand presentation.

A kraft board with a smooth clay-coated white face for quality printing and a natural kraft reverse side for a strong, authentic appearance.

A kraft paperboard with a clay-coated printable top surface and a natural unbleached kraft back. It balances clean branding with a rustic natural look.

A duplex paperboard made with recycled pulp and a coated white printable surface. It delivers smooth print results for affordable carton packaging.

A black-dyed kraft board with a natural paper texture and excellent strength. It creates a bold, premium look for luxury and specialty packaging.

A packaging technique where a die-cut opening is covered with a transparent film, allowing the product inside to remain visible while staying protected.

An embossing technique where the raised design is precisely aligned with printed artwork to improve detail, texture, and overall presentation.

A finishing process in which heat and pressure transfer metallic foil to the surface, creating a premium, shiny, and luxurious effect.

A premium finishing method that combines embossing with foil stamping to create a raised design with metallic color and strong visual impact.

A decorative process that transfers foil onto selected areas of the surface using UV-curable adhesive, creating a bright metallic effect with sharp detail.

A technique that raises a design from the surface without ink or foil, giving packaging a clean, elegant, and textured appearance.

A finishing technique that presses a design into the material to create a recessed impression without using ink or foil. It adds subtle depth and a refined tactile effect.

A fast-curing printing process that uses ultraviolet light to dry ink instantly, delivering sharp detail, vibrant colors, and a premium finish.

A durable printing method that uses a mesh screen and stencil to apply ink to surfaces. It is ideal for bold colors and high-impact packaging designs.

A traditional high-quality printing process that transfers designs from plates to a rubber blanket before printing, making it ideal for large-volume production.

A modern printing method that does not require printing plates, making it cost-effective and efficient for short runs, sample production, and small-batch quantities.

Built with three corrugated layers between four linerboard sheets, providing heavy-duty strength for large or industrial packaging needs.

A standard corrugated structure with one fluted medium and two linerboards, providing dependable strength for everyday packaging.

A corrugated sheet with one flute layer between two liners, offering lightweight strength for protective packaging.

An ultra-thin flute grade designed for lightweight packaging, small retail boxes, and high-quality printed presentation.

A slim flute grade with a flatter surface, ideal for detailed printing, display packaging, and premium retail boxes.

Made with two layers of corrugated medium between linerboard sheets, offering added strength and durability for heavier products.

A versatile corrugated flute that offers balanced compression strength, cushioning, and printability for many packaging applications.

A thinner flute grade with a smooth surface, making it suitable for high-quality printing, precise die-cutting, and neat retail packaging.

A thick corrugated flute profile that provides excellent cushioning, compression strength, and stacking support for protective packaging.

A coated linerboard with an off-white surface, suitable for high-quality printing and a refined packaging appearance.

An unbleached kraft linerboard made from recycled paper pulp, offering a natural look with strong durability for eco-conscious packaging.

A coated semi-gloss linerboard with a smooth white surface, ideal for sharp printing, premium presentation, and retail-ready packaging.

A fully bleached corrugated board with a bright white surface, designed to produce clean, vibrant, and high-quality printed packaging.

A UV-cured ink that dries instantly under ultraviolet light and creates crisp, high-quality print results on a wide range of packaging materials.

A plant-based ink made with soybean oil, offering rich color output and a more sustainable printing option for carton packaging.

A standardized color-matching system used to achieve consistent, accurate brand colors across packaging, labels, and printed materials.

A full-color printing process using cyan, magenta, yellow, and black inks to create vibrant images, gradients, and detailed packaging artwork.
Real feedback from customers who trust us with their custom packaging.
★★★★★ Ashley Andrews
Our skincare company and a sister supplement company have used ACP UK for all of our product boxes for a year now. We are thrilled with the quality of the boxes as well as the responsiveness of the sales and customer service teams. I can't recommend them enough!
Lori Eaton
It only got better from there because Frank was super quick to respond, and he knows his stuff! I'm sure he is a valuable employee! He was a great help to me by sending images right in chat. He made me realize how wonderful ACP UK is. I am still amazed at the number of products they offer. They have everything. Plus free shipping, 24/7 online support, no die & plate charges, and free design support. OMGosh!
★★★★★ Max Kempski
Thomas took care of my business and was very accommodating. I ordered custom boxes and they turned out perfect. I highly recommend ACP UK to anyone as they truly care for their clients and offer the best prices.
★★★★★ Stephen Samuel
Recently I worked with ACP UK to obtain a large number of packages for a product that we are now selling. We got a big order and needed high quality work done in a hurry. ACP UK gave us great service. They were flexible, professional and prompt.
★★★★★ Anna
We purchased product boxes from ACP UK. Their prices are low compared to many other custom box companies. The boxes are very high quality, and the colors are perfect. We ran into some problems with shipping, but Thomas was excellent at helping us resolve it and get our package!
Maggie McGuinness
I have been working with ACP UK for a few years now with my soap box and gift set packaging. They are always quick and dependable. Great quality.
Morgan Sue Robinson
Daniel was fantastic to work with from start to finish. My design was brand new, and he played a huge role in helping bring my idea to life. He was always incredibly quick to respond, proactive with problem-solving, and transparent throughout the process. He took the time to answer all of my questions, helped me navigate different options, and worked with me to find a great price without compromising quality. I truly appreciated him responsiveness and attention to detail, and I’d highly recommend working with him.
★★★★★ Janice LaFontaine
Thomas has been a delight to work with from start to finish, responding to my many questions and requests. He worked well with my graphic designer to get us a gorgeous luxury packaging product for our premium fudge product. Whenever there was an issue, he was there to walk through it with us and ensure it resolved. ETAs were not consistent but when multiple parties are involved in getting the packaging to us I suppose some delays are bound to occur.
Savannah Flack
We were in a time crunch and Daniel was awesome at getting these boxes ordered, proofed, and delivered within our time crunch! The design looked great and they worked out perfectly for our needs. Would order from here again!
★★★★★ Nadège Richards
I finally received my order about a month and a half later. Poor communication from the company and I never received shipping confirmation or tracking info until I asked for it. This was from my first experience, however I have now ordered from them 3-4 times and it's been great since then.
Phillip Crawford
Super happy with our product!
We ordered custom dye cut ice cream cone sleeves.Worked with "Frank" super generic and initially a little skeptical- but company is legit. I received my product on July 12th, 2026- It arrived just 2 weeks after I ordered it. On time and great! Thank you Frank and Team.
★★★★★ Jack Lawlor
Great service from Frank and the team, very knowledgeable and helped me every step of the way as I’m not the most computer minded. Will definitely use again
customer
I was very pleased with my experience and final product with ACP UK! My rep Daniel was so helpful and understanding through the entire process and my final boxes are very good quality. The design process was easy, production was fast, and my boxes arrived much quicker than I was expecting. Prices are also very reasonable, especially compared to similar companies offering similar products.
I'm very happy with them and will absolutely be ordering from ACP UK again in the future.
Joshua King
Frank and Daniel were highly communicative during the entire life cycle of my project. The packaging looks fantastic and high quality at the best price I could find!
I will definitely be using their services again!
★★★★★ Mary Connolly
Professional, high quality, and best priced. I love working with ACP UK. I just love being able to trust, everything will come out right. I would leave more stars if I could.
Kayla Aldridge
Daniel was incredible! He was always prompt to email me back, he even called me when I didn't reply. He helped me create the exact box that I was looking for and I couldn't be more happy! Thank you for all of your hard work and great communication! I will order again when I need more!
Luca Stallings
We’ve ordered posters from this company multiple times. When the first shipment showed up damaged, they not only replaced every damaged poster, they made sure to update their packaging method to ensure safe delivery the second time. We’re now using them for our next project, and our rep Daniel has been incredibly helpful as usual. If you’re looking for a new print provider, please use these guys!
Fly Fish Wyoming
I had a great experience with them. No complaints at all. I had a very specific box I wanted and they worked with me to get it all set up and sent me a template for my art. I had to make one adjustment on the proof but the final product turned out great and I'm really happy with it. I worked via email with Daniel.
Jenifer Tracy
We received the boxes we ordered and they look GREAT! They also came ahead of schedule and I wanted to say a big thank you to Mr Frank from All Custom Packaging UK for your patience throughout the project.
Cindy Hoehne
All Custom Packaging UK was recommended from many people who have had them create there custom boxes. Frank walked me through every step of the process and was very helpful. He had me confirm everything and corrected my mistakes. The graphic team did a great job with a logo for me. I will be ordering from All Custom Packaging UK when I need boxes again!
★★★★★ Josh
Needed someone to make me some custom branded Easter egg boxes for my business so I contacted rob and found the whole process very satisfying. Received impressive design of how the boxes would look, paid my invoice, received full order within 10 days. Will definitely use again.
★★★★★ Ks Rives Revivo
I have worked with Daniel on multiple projects and really love his service. They offer a fair price and really take care to get me exactly what we need while correcting anything that needs adjusting. I will continue to hire them for my future projects.
★★★★★ Dan
They worked with me late into Friday night to get my order out in time to get the products by a hard deadline. Very responsive and gave me great attention. They checked in too about my order arriving, and it came one day early. Very appreciative!
Andras
Other than a few miscommunication throughout the ordering process I had a great experience with this company. They are helpful and making sure that you get what you ordered. However, most importantly the product is good quality and they made sure that it is packaged well so it doesn't get damaged during shipping. I would definitely recommend this company.
Amanda Carl
This is my first time ordering custom packaging for my small business and it has been game changing. I used to hand-make boxes for my products but creating my own design has saved me so much time. Now I am excited to explore even more custom ideas! Daniel has been super helpful in bringing my vision to life. I love showing my completed design to my customers, and it makes the experience of buying my art even better!!
★★★★★ Steve
All Custom Packaging UK has been an amazing company to work with! I reached out to ACP UK a couple of years ago to get some boxes made for our product and they turned out great. We have been coming to ACP UK for all of our box needs since. Maryann has also been a pleasure to work with. The shipping is also incredibly fast. We typically have any order after proof approval within 10 business days or less.
★★★★★ Larry Tucker
I am very happy with my game cover. The colors are bright and the images are crips and clear. The service was timely and the price was reasonable. I expect to be a repeat customer (with luck.) I would not hesitate to reccomend them. Thanks to Daniel for the quick and effective responses.
Jake Marinelli
Always a great experience with ACP UK as its very high quality and quick shipping times. Mr. Frank made sure my design met my standards and Daniel did a great job with making sure all is good before shipping out the packaging.
★★★★★ Aaron A Watson
Daniel was amazing to work with! We came to him in a pinch to create custom boxes for a very large scale event in a short timeline. He was able to not only make sure our timeline worked, but also provided a product who's quality was so great that through the entire event people were talking about how chic and quality the boxes were. The speed at which we received responses to our [many] questions was remarkable. 10/10 would reccomend!
★★★★★ Jonathan Jennings
ACP UK is amazing! I am so happy to have found them. I have been working with Daniel, our customer service representative, for about 6 months and he has been amazing. He gets templates/proofs to us quickly, has never missed our deadlines, and communicates in a very timely & professional manner. Great quality prints, fast turnaround time, fair pricing. I have previously worked with other print companies and have since switched all projects to ACP UK. I highly recommend them (and Daniel)!
★★★★★ Rebecca Upton
Frank was very helpful from beginning to end. Adapting the order size to our small charity and remaking the boxes when the delivery company lost them. We are very happy with the outcome, the boxes will really help our products standout when on display.
★★★★★ Katie
I have really enjoyed my experience working with Thomas at All Custom Packaging UK on getting our two packaging projects done exactly to our specifications. I really appreciated his patience and quick follow-up on the many design revisions we made to get the boxes just right for our products. In the end both boxes were beautiful, sturdy and delivered to us just in time for our holiday release! Thank you so much again Thomas for making this process easy for our company! I would 100% recommend working with Thomas and All Custom Packaging for all of your packaging needs.
★★★★★ Nick
That is a great company with an awesome customer service and dedicated approach to each client. The rep I deal with - Frank is very helpful and patient. With all his efforts we've got the desired result and quality!
Definitely recommended!
Kelly Szczotka
Frank and team were fantastic with my last minute custom order. We determined the products needed, sizes and quantities and within hours I had perfect proofs of three different products. The order was placed and confirmed within 24 hours of me contacting ACP UK.
The order was delivered on time for our event. The chefs at our venue using boxes for popcorn and donuts said they were top quality and very impressed. The clients were impressed with their logo displays. Thank you!!
Miki Holt
Hugely impressed. Daniel is an outstanding customer sales representative and ACP UK is a company you can trust to get branded work done. With just weeks before a major global news moment requiring branded pet packs to a specific size and spec, ACP UK delivered on time to our delivery location!
Karen Vasquez Marin
We needed a personalized box, and Frank was really helpful in making this project a reality. The boxes arrived on time, the design was exactly what we wanted, and the quality is also great. Thanks, Frank, for helping us.
Luca Clifton
Once again, ACP UK and Frank in particular have proved an excellent partnership for my small business, going so far as to fix a previous order error free of charge and continuing to value my business as a customer
customer
Having completed a complex packaging project with Frank, I am very satisfied with their level of service. Whatever obstacles we encountered, he was able to overcome them and provide superior final designs. Daniel communicated quickly and clearly regarding our shipment and tracking and was able to deliver in time for our pending event!
Alan Thorpe
Excellent service from the Sales Executive Chris. Quick responses to emails and very clear guidance on design of boxes. Speedy delivery (1 week) and the boxes are very good quality with clear bespoke printing. Will definitely use again.
★★★★★ MIKEY
All Custom Packaging UK is the best printer I have ever dealt with, and Daniel is fantastic too!! He is a legend; he goes above and beyond for all my customers. The quality is stunning, no matter what material we choose. Holographic is my favorite so far, allowing my designs to to blow the socks off anyone that comes into contact with it!!! Thank you!! HIGHLY RECOMMEND! I WILL REFER EVERY CUSTOMER I HAVE!!!
★★★★★ Jamie At AQUA GLOW
Our contact person Thomas is super responsive, gets things done and is nice to deal with. The overall speed of delivery and quality of the work is good too.
Jeff Seyglinski
Thomas was a joy to work with. He exceed out expectations. He beat all deadlines by a long shot! We explained what we were looking for and we got exactly that! Highly recommended!
Anonymous
Response time can be a little slow at times, but overall the experience was very good. When they got our order wrong, they did not fuss about it and sent the correct one as requested.
Martina Stanton
Thomas was able to give me information immediately, which helped us move forward with packaging quickly. The product is exactly what we wanted and was shipped to us quicker than expected. Thanks!!
Daniel
ACP UK went above and beyond. Frank took such a personal and hands on approach to making sure this project came out succesfully. We had a tight turn around and with the holidays breathing down our back it was coming down to the wire. Frank pulled off a miracle and delivered above and beyond what was asked for and at an incredible rate. Will definitely be returning for any future project needs.
★★★★★ Dion Lassiter
These guys are awesome! Many delt with Daniel and he was beyond helpful! Would definitely refer anyone to use these guys. A1 customer service and A1 product. All Custom Packaging UK is the best.!!
★★★★★ Jason S.
I was assisted by Frank. Overall I had a satisfactory experience, and in the end my boxes turned out really nice. The stock is nice, and Frank was really helpful getting them where they needed to be. The first iterations the boxes were sized wrong, but once we got it figured out and I got the art I requested some samples before moving forward. They printed off some samples, and they were great minus a slight adjustment to the perforation. They made the adjustment and got the final order out and so far I am pleased with the quality, especially for the price. The only thing that would have bumped this up to a 5 star review would have been a little bit quicker overall experience, part of which was my fault.
★★★★★ Fallon Dyle
Thomas and Frank were extremely easy to work with. They maintained communication with me throughout our project together and the end result was great quality boxes with everything we needed. Thank you for the excellent customer service and we look forward to working together again.
Vanessa F.
We've been working with Frank at ACP UK for the past few years to produce the boxes for our nonprofit card game, and we've been consistently impressed. Frank is always friendly, professional, and quick to respond, which makes the process smooth from start to finish. The quality of the boxes is great, pricing is very reasonable, and customer service has always been excellent. We continue to do business with them and highly recommend their team!
Ness
Frank deserves a 5 start rating because he has been so patient, attentive and supportive from the beginning. He was very supportive through the whole process and helpful with the measurement of my product boxes. He has excellent communication, especially with the time difference. I recommend individuals starting a new company, that needs packaging done to work with individuals like Frank. I will be using ACP UK for future orders.
★★★★★ Natalie
Daniel has been helping me with box sizes. He has walked me through the process patiently and as also been helpful with all my questions. This is my first experience with ACP UK - so far, so good!
★★★★★ Nikki LaBreche
Oh my goodness, I am absolutely in love with my custom nail boxes As a small business owner, seeing my vision come to life was so exciting, and All Custom Packaging UK did an amazing job. The colors are beautiful, the quality is fantastic, and they turned out even better than I imagined.
The whole process was smooth, communication was great, and they made sure everything looked perfect. When I opened the box, I couldn’t stop smiling! These boxes make my business feel so much more professional, and I can’t wait to send out orders in them.
Thank you, All Custom Packaging UK, for helping bring a little piece of my dream to life. I will definitely be ordering again and highly recommend them to anyone looking for quality custom packaging!
★★★★★ Leslie Eichelberger
Working with ACP UK has been nothing short of fantastic! The process was easy, the boxes were priced best out of three different companies that I researched and working with Frank and Daniel was excellent. They paid attention to so much detail, down to making sure my fonts were the right shade.
I could not have asked for a better experience! I will definitely be working with them long term!
Noel Gaskin
My sales associate did all the heavy lifting. Daniel patiently walked me through the process and remained responsive to the end. The result and finished product were labels and external packaging that our customers love.
★★★★★ Jasmin El Kordi
Daniel has been taking care of our skincare brand's product boxes, as well as our mailer boxes. He is wonderful to work with - always provides fast turn around on quotes, ensures our designs are correct, and provides us updates. His products are excellent quality and very fairly priced. Highly recommend him!!
★★★★★ Mooiz Khan
I had the pleasure of working with Daniel. Over the last 6 months Daniel and I have been working on the launch of my new product. He has treated me with the upmost respect and has been helpful in every aspect. If any of you don’t know what to do or who to ask. Go to the chat box and ask for Daniel!
★★★★★ Guest
First time working with ACP UK, but surprisingly worked out well. They handled the design and I believe I got the packages under 10 days, both times, as promised. I ordered a prototype first, asked them to make changes, and all was implemented well. I've also worked with another company in parallel, that was much slower. The price here is better as well. I don't know where the team operates from but they are doing excellent job!
★★★★★ James L.
I approached ACP UK to produce a quantity of small boxes, Thomas Couldn’t have been more helpful, it was a real pleasure to deal with him and this company. Prompt, thorough helpful replies and patient as we worked through the process. Thankyou very much! I’m very impressed with the items and I am happy to recommend them to anybody!
★★★★★ Remembrance Bibles
Frank and his company were fantastic throughout the process. From design to delivery, he answered our questions and eased our concerns. We will definitely be using their services again in the future. Thank you for a outstanding product.
Tin Tin
I have used ACP UK multiple times to deliver packages from sites without their own delivery methods. Each and every time has been nothing but positive. Fast delivery, products always in good condition. Nothing but praise!
★★★★★ Natasha
The Customer Service is excellent! The boxes and designs were excellent! We are so happy with the product and the service. Thank you Thomas and team. See you soon for our next project, we look forward to working with you again.
★★★★★ Emmanuel
They were super easy to work with and quick to respond, and the boxes we got were extremely high quality.
The salespeople are SUPER pushy. We get emails every other day and a few calls about placing orders. They don't understand timelines.
Denver
I was initially hesitant to try this packaging boxes company, but I am so glad I did. The boxes were exactly what I needed for my business, and the customization options were extensive. The team was easy to work with and made the process seamless. I will definitely be using this company again in the future.
Kofi Onumah
Mr. Thomas, with ACP UK is the consummate professional. He pays close attention to the requests and delivers high quality. While ACP UK prices come in higher than their competitors, I'm happy knowing my product will be delivered soup-to-nuts promptly, with top notch quality and customer service.
DMarcques Brown
Excellent service. The previous printing company was not able to meet my needs. This company did a wonderful job with my cologne boxes to help achieve the vision and design I provided. Will be back for more business.
★★★★★ Botanybabe Calendula Lip Balms
Thanks to Daniel and the ACP UK team! I’m THRILLED! My custom lip balm boxes came faster than expected, and look exactly as I envisioned. Affordable too. They arrived ahead of schedule despite all the tariff hullaballoo. I started getting them into stores the same day I received them.
★★★★★ Desiree Greene
Thomas provided us with quick responses and strong communication. All Custom Packaging UK is very thorough with multiple design confirmations before production to ensure your finished product is just how you want it to be. Lots of pictures and videos of our product were sent to us before it arrived too! All Custom Packaging UK has flexible shipping options that allowed us to receive our good-quality boxes before a deadline and made the process less stressful.
★★★★★ Natural Zen LLC
This was my first, and won’t be my last, time ordering with ACP UK for my custom packaging. I worked with Frank who walked me through every step. He ensured I understood every aspect of the process and ordering, sent multiple images for me to approve, and checked back in with me when I got them too! Not to mention, my company is all about zero waste and being green so, I had a million questions to ask about the product itself before I even attempted to design anything and he was absolutely amazing and so patient! To date, the best customer service I’ve experienced. I will definitely be ordering again!
Edelle
I contacted ACP UK about a bespoke gift box for two of our skincare products. Frank was brilliant every step of the way. He was contactable by mobile, email and the website. He helped with every step of the process and kept me informed along the way. The turnaround from box design to delivery was very fast and we are delighted with the end result. Would highly recommend!
★★★★★ Evelyn Bufton
Thomas stayed in communication and followed up with detailed changes to my design needs. Final product was exactly what was agreed to and delivery was prompt. I would use them again without hesitation
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